contact us–we’re all ears.

VPI customers

internet/email

Online contact form
Search our Customer Care knowledge base

main website

petinsurance.com

phone

Policyholder Customer Care
800-540-2016

mailing address

P.O. Box 2344
Brea, CA 92822-2344

hours

Monday to Friday 5 a.m. to 7 p.m.
Pacific time
Saturday 7 a.m. to 3:30 p.m.
Pacific time

hr professionals & brokers

main website

vpivoluntarybenefits.com

mailing address

P.O. Box 2488
Brea, CA 92822-2488

phone

855-VPI-4944

hours

Monday to Friday 8 a.m. to 5 p.m.
Pacific time

veterinary professionals

main website

vets.petinsurance.com

mailing address

P.O. Box 2488
Brea, CA 92822-2488

phone

866-VET-4VPI

hours

Monday to Friday 7:30 a.m. to 4:30 p.m.
Pacific time

If you are in Canada, please contact Petsecure at www.petsecure.com

Insurance plans are offered and administered by Veterinary Pet Insurance Company in California and DVM Insurance Agency in all other states.