VPI Policyholder Reference Guide
Visit my.petinsurance.com to:
- Obtain a claim form
- Update your payment information
- View the status of current claims
- Update your contact information
To Submit a Claim:
VPI Claims Department
PO Box 2344
Brea, CA 92822-2344
Or FAX to 714-989-5600
To Speak to a Customer Care Representative:
800-540-2016
Monday-Friday 5:00 AM to 7:00 PM (Pacific)
Saturday 7:00 AM to 3:30 PM (Pacific)
For Group Enrollment:
877-PETS-VPI (877-738-7874)
Monday-Friday 6:00 AM to 7:00 PM (Pacific)
Saturday 7:00 AM to 3:30 PM (Pacific)
To Enroll an Additional Pet or Renew Your Policy:
888-341-0789
Monday-Friday 6:00 AM to 7:00 PM (Pacific)
Saturday 7:00 AM to 3:30 PM (Pacific)