Reasons to Keep Your Pet Insurance
Why Choose Us?
In the 26 years that VPI has been in business, we have seen many pet insurance companies come and go. We know that you have many choices when it comes to protecting your pet, and want to thank you for choosing VPI.
We also want to assure you that you’ve made the right choice. VPI Pet Insurance has an impressive list of credentials:
- We are the nation’s oldest and largest pet health insurance provider.
- VPI employs 11 licensed veterinarians, more than 60 veterinary technicians and approximately 300 other pet parents—all of whom are committed to helping you provide your pet with optimal healthcare.
- A study conducted by ACI Custom Research found that nine out of 10 veterinarians who recommend pet insurance recommend VPI.
- We do not require pre-certification prior to your pet’s veterinary treatment.
- You can take your pet to any licensed veterinarian in the world—no need to worry about a limited network of providers.
- Claims are paid according to our published benefit schedule, not according to undisclosed “Usual and Customary” limits.
- We offer coverage for chronic conditions such as diabetes and Addison’s disease, as long as the condition is not pre-existing to the policy.
VPI Policyholder Reference Guide
- Obtain a claim form
- Update your payment information
- View the status of current claims
- Update your contact information
To submit a claim form:
Claims Department
PO Box 2344
Brea, CA 92822-2344
Or FAX to 714-989-5600
To speak to a Customer Care representative:
800-540-2016
Monday-Friday 4:00 AM to 7:00 PM (PST)
Saturday 7:00 AM to 3:30 PM (PST)
For Group Enrollment:
877-PET-VPI (877-738-7874)
Monday-Friday 6:00 AM to 7:00 PM (PST)
Saturday 7:00 AM to 3:30 PM (PST)
To enroll an additional pet or renew your policy:
888-341-0789
Monday-Friday 6:00 AM to 7:00 PM (PST)
Saturday 7:00 AM to 3:30 PM (PST)